Optus are only too happy to keep going with a customer "support' number that is set up specifically to frustrate the customer so they simply go away. Optus contact phone number. posted 2009-May-14, 7:48 pm AEST. Device/handset repayments & credits. Report a payment/restore your service. Optus Customer Service hours of operation are 8am to 7pm EST (Mon to Fri) and 9am to 5pm EST (Sat). Charges & fees. Customer Service. Looking to stay connected when you’re at home and on the go? Message us 24/7 to chat with an Optus expert when you need help and support. 476 Comments 12 Shares. GetHuman features available: Current hold time. Optus 24/7 Live Chat If you don't want to call Optus by phone you can use Optus Live Chat for 24/7 customer support, available on the Optus website or through the My Optus app. From 26 April 2017, our Fixed customer service line will no longer be available on Saturdays so that we can allocate more staff during peak times on weekdays. Request more time to pay your bill. Phone: Our customer support center is available for assistance 24/7, at (877) 462-5039 . Like Comment Share. 12-12-2017 10:58 PM 2 Kudos 121121. 05-04-2017 09:56 AM. Remind me when call center opens. Request a refund or transfer of a credit balance. 06 … Pro tips & talking points. Over 5 weeks ago I tried calling your customer service and was on hold for over an hour, I then went onto their live chat (where I was transferred 3 times and had to give my details to each representative) and discussed about the appalling cable speed. Jul 7, 2017 - Optus Tech Support Solve your difficult bugs with Optus Webmail Help Desk number +61-1800431408 . Fastest way to talk to a real Optus rep. You can call us for free on +61 2 8082 5678 from your Optus service to speak with our customer service teams between 8am and 7pm ADST or use the chat link Yeldarb has posted above. (This number is for CERA Transportation only all other transportation should call (800)-243-5543.) As of 26 April 2017, we’re reducing the number of hours of operation for our Fixed customer service team so that we can improve our customer experience. Late payment & other billing fees. haha, there are 2 1800 numbers, one is 1800 555 000 (this one is free even for calling from Optus Postpaid service), the other number is 1800 555 669 (YOU WILL BE CHARGED per minute rate if call from Optus Postpaid service). Switch paper bills on or off. Contact Optus customer service. Payment changes via self-service. GST on your bill. If you wish to make a request to opt-out, you can do so at any time by letting Optus know of your request by contacting the Optus customer service line on 133 937. Optus customer service is available by phone, depending on your question or query. Click here for everything Optus internet related including help with NBN, ADSL/Cable, Wireless and Mobile Broadband. As a longstanding optus customer I am horrified at the service I am getting! The [24]7 solutions help Optus increase customer satisfaction and deliver innovative technology for customer service." We provide 24/7 hours support for all customers call Australia toll-fre +61-1800431408.
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